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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hadaza Cardenas

May 12, 2025

5  out of  5
rating by Hadaza Cardenas
"Had a wonderful experience with my agent Nick Williams, he was very helpful and answered any questions I had. Overall a great and friendly company to work with, front desk promptly and kindly transferred me directly to an agent and everything was done over the phone easily! Very great team! Definite recommend!"
We responded:
"Thank you, Hadaza, for sharing your experience! I'm glad to hear that Nick was able to assist you and answer all your questions. It's wonderful to know that our team made the process smooth and efficient for you. We truly appreciate your recommendation and are here for any future needs or questions you might have!"
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Brandy Heitzenrater

May 12, 2025

3  out of  5
rating by Brandy Heitzenrater
"We switched our insurance to State Farm because they were supposed to be a better rate. At first customer service seemed great but once we signed the paperwork that was the end of that. Our first issue came to us when our mortgage jumped up $600. Upon calling our insurance company we found out that State Farm did not contact them and get the home owners insurance switched over correctly. We called and found out they sent our information to a completely different company in California. After a slew of phone calls to our previous insurance and our mortgage company we fixed their mistake. Upon calling a week later State Farm had no record on their end that the wrong company had been contacted originally by them. They also did not fix it on their end a week ago when our mortgage company contacted them. When talking to their “customer relations specialist” (initials KB) she just argued that they did send it to the correct place and put the blame on us that they contacted the wrong company even though we were assured at the time we didn’t need to do anything and they would contact the mortgage company. I then had to find my paperwork from the mortgage company and call back with the correct info for them to change it in their side. For someone who is a customer relations specialist it really felt like she doesn’t understand how to not argue when the company was in the wrong. It was a very frustrating conversation when I’m always stressed out because I have to come up with $600 extra dollars for this months mortgage because of State Farm not doing their job correctly. Always follow up with an email to them or they will argue that no conversations or correct information was given but honestly I would use a different agents office."
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Leo Rodriguez

May 10, 2025

5  out of  5
rating by Leo Rodriguez
"Kyra was really great and extremely responsive in her communication! God a great rate and she was super prompt on everything that I needed. Highly recommend!"
We responded:
"Thank you, Leo, for sharing your experience! I'm glad to hear that Kyra was able to provide you with excellent service and a great rate. Her promptness and responsiveness are truly valued. If you need any further assistance, feel free to reach out to our office anytime!"
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Marcy Davis

May 9, 2025

5  out of  5
rating by Marcy Davis
"Kyra was awesome and very efficient. We were able to save 2200.00 a year on car and home insurance for the same coverage. We were also able to add a 3rd vehicle. Our m9nthly payments went from 450.00 a month on 2 vehiclez yo 250.00 a month on 3 vehicles."
We responded:
"Thank you, Marcy, for sharing your experience! I'm glad to hear that Kyra was able to assist you efficiently and help you save on your insurance. It's wonderful to know that your monthly payments have decreased significantly. If you have any more questions or need further assistance, feel free to reach out to our office."
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Andrew Martinez

May 8, 2025

5  out of  5
rating by Andrew Martinez
"Kyra and Kenzie both helped me get things set up before too long, helped me find the best deal and cut what I was paying before by I good amount... damn near half. Thanks for being patient with me while still waking up and needing to double check my info during the process. A++"
We responded:
"Thank you, Andrew, for sharing your experience! I'm happy to hear that Kyra and Kenzie were able to assist you efficiently and help you find a great deal. It's wonderful to know they were patient and supportive during the process. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Tama Muegge

May 7, 2025

5  out of  5
rating by Tama Muegge
"Very personal and very efficient and friendly"
We responded:
"Thank you, Tama, for your kind words! I'm happy to know you found our service personal, efficient, and friendly. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Bob Neidner

May 7, 2025

5  out of  5
rating by Bob Neidner
"I've been working with Kayla, and I appreciate how friendly and prompt she is. She was able to help me secure some fairly abstract insurance forms for a lender same day. Absolutely great to work with."
We responded:
"Thank you, Bob, for sharing your experience! I'm happy to hear that Kayla was able to assist you with securing those forms promptly. It's wonderful to know she made the process smooth for you. If you need any further assistance, feel free to reach out to our office anytime!"
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Erika Zeigler-Rabet

May 1, 2025

5  out of  5
rating by Erika Zeigler-Rabet
"Kyra was fantastic to work with! She helped us find the right insurance policies at a great rate and made the process smooth. I definitely recommend her to anyone looking for reliable and affordable insurance options."
We responded:
"Thank you, Erika, for sharing your experience! I'm happy to hear that Kyra was able to assist you in finding the right insurance policies at a great rate. It's wonderful to know that the process was smooth for you. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Christian Spears

April 30, 2025

5  out of  5
rating by Christian Spears
"I was supported by Kyra who was extremely knowledgeable and helpful. Her approach was thorough and informative and I was grateful to switch to an affordable coverage!"
We responded:
"Thank you, Christian, for sharing your experience! I'm glad to hear that Kyra was able to provide you with the knowledgeable and helpful support you needed. It's wonderful that you found a coverage option that works for you. If you have any questions or need further assistance, feel free to reach out to our office anytime."
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David Reyhons

April 26, 2025

5  out of  5
rating by David Reyhons
"Very pleased that I saved thousands of dollars on my homeowners insurance by switching to State Farm! Also saved quite a bit on auto as well. Nickolas was very patient and helpful, yet very efficient. Highly recommend!"
We responded:
"Thank you, David, for sharing your experience! I'm happy to hear that you saved significantly on both your insurance policies by switching to State Farm. Nickolas is indeed a valuable part of our team, and I'm glad he could assist you efficiently. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Devon Carlock

April 15, 2025

5  out of  5
rating by Devon Carlock
"Kyra was very responsive to my questions and providing the information I asked for. All over phone, email and text. She was able to get me the same or better coverage on my 3 policies, compared to my previous provider, and at a lower cost."
We responded:
"Thank you, Devon, for sharing your experience! I'm happy to hear that Kyra was able to assist you effectively across phone, email, and text. It's great to know she helped you secure the same or better coverage at a lower cost for your policies."
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wolf of odin475

April 12, 2025

5  out of  5
rating by wolf of odin475
"Agent Kyra helped me save $300 dollars a month when I switch"
We responded:
"I'm happy to hear about your positive experience with Kyra! It's wonderful that she was able to help you save money. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Heather Sweeney

April 10, 2025

5  out of  5
rating by Heather Sweeney
"Kyra was an absolute pleasure! From the very first meeting, she took the time to understand our needs and her customer service skills were unmatched, and being attentive to our questions and provided exceptional guidance. The way Kyra personalized our experience made us feel valued and supported every step of the way. We couldn't have asked for a better insurance agent especially with our various assets and the savings were beyond, should of called State Farm sooner !"
We responded:
"Thank you, Heather, for sharing your experience! I'm delighted to hear that Kyra made such a positive impact by understanding your needs and providing exceptional guidance. It's wonderful to know that her personalized approach made you feel valued and supported. If you have any questions or need further assistance, don't hesitate to reach out. We're here to help!"
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Kozmin Ragusa

April 9, 2025

5  out of  5
rating by Kozmin Ragusa
"Kayla M helped me save money compared to my last insurance company with savings of $100 a month and for way better coverage! I know it sounds like a commercial but honestly 15 minutes saved me so much. Oh wait. Wrong company. But honestly though love the service and the team there. Great energy and work environment and I’m happy to have saved so this amount of money with such a friendly and polite customer service rep! - Dom R"
We responded:
"Thank you, Dom, for sharing your experience! I'm glad to hear that Kayla M was able to assist you in saving money while providing better coverage. It's wonderful to know you appreciate the positive energy and service from our team. If you have any more questions or need further assistance, feel free to reach out anytime."
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Carter Jackson

April 8, 2025

5  out of  5
rating by Carter Jackson
"I've been with State Farm since I started driving, 49 years ago. Rusty's a great guy and Kayla goes above and beyond to help with your insurance needs. Thanks"
We responded:
"Thank you, Carter, for your long-standing loyalty over the past 49 years! I'm glad to hear that Kayla has been able to assist you with your insurance needs. Your support means a lot to us. If you ever have any questions or need further assistance, please don't hesitate to reach out."
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Weston Thomas

April 7, 2025

5  out of  5
rating by Weston Thomas
"Kenzie is always great to deal with! Saved a bunch switching my auto and then again with my homeowners policy. Great coverage and very easy to get quotes!"
We responded:
"Thank you, Weston, for sharing your experience! I'm happy to hear that Kenzie was able to assist you with both of your insurance policies. It's wonderful to know you found the process of getting quotes easy and the coverage satisfactory. If you need further assistance, feel free to reach out anytime."
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Lupe Castellanos

April 4, 2025

5  out of  5
rating by Lupe Castellanos
"It was a pleasure working with Keyla she’s really nice and help me find what’s better for my insurance she’s really sweet and nice thank you for your help."
We responded:
"Thank you, Lupe, for sharing your experience! I'm glad to hear that Keyla was able to assist you in finding the best options for your insurance needs. We appreciate your kind words and are here to help with any future questions or needs you may have."
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Justice ForChildren

April 3, 2025

5  out of  5
rating by Justice ForChildren
"Kenzie at Rusty Fanning State Farm Agency is amazing! She is beyond impressive with her interpersonal skills, knowledge, industry understanding, and efficiency. I genuinely enjoy doing business with her on behalf of Mount Simon Ministries. She is always a pleasure to speak with and makes everything simple and easy."
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to hear that Kenzee has made such a positive impact with her exceptional skills and service. It's fantastic to know that your experience with us has been enjoyable and seamless. If there's anything more we can do for you, please feel free to reach out anytime."
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Stephanie Cordelle

April 3, 2025

5  out of  5
rating by Stephanie Cordelle
"I haven’t actually talked to Rusty, but I have talked to Kayla and she is so awesome. She solved my problem quickly and followed up through multiple mediums. This office is great."
We responded:
"Thank you, Stephanie, for sharing your experience! I'm happy to hear that Kayla was able to assist you effectively and keep you informed throughout the process. Our team is dedicated to providing excellent service, and it's wonderful to know you feel that way about our office. If you ever need anything else, don't hesitate to reach out!"
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Alex Hubbart

April 1, 2025

5  out of  5
rating by Alex Hubbart
"Kenzee is always super helpful, knowledgeable, and quick to respond!"
We responded:
"Thank you, Alex! I'm happy to hear that Kenzee has been helpful, knowledgeable, and quick to respond. We appreciate your feedback and are here to assist with any further questions you may have."
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Danielle Cuomo

March 29, 2025

5  out of  5
rating by Danielle Cuomo
"Kyra gave us the straight facts, and the facts helped us make an informed decision to switch over our auto and home insurance. We saved so much money, and now have better coverage. There is a reason why our whole neighborhood has picked her as the subject matter expert to help us in this big decision. Thanks, Kyra!"
We responded:
"Thank you, Danielle, for sharing your experience! I'm glad to hear that Kyra was able to provide the information you needed to make a well-informed decision. It's wonderful to know that you saved money while getting better coverage. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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SarahJo Arrojado

March 29, 2025

5  out of  5
rating by SarahJo Arrojado
"Kyra was absolutely amazing! She was incredibly patient, welcoming, and made us feel truly taken care of. We really appreciate her time, guidance, and the helpful advice she gave us. Thank you, Kyra!"
We responded:
"Thank you, SarahJo, for sharing your experience! I'm happy to hear that Kyra provided such exceptional service and made you feel well taken care of. Her patience and welcoming nature are truly valued. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Andrew Billerbeck

March 25, 2025

5  out of  5
rating by Andrew Billerbeck
"It has been a real pleasure working with Kyra to get all of my assets insured. Huge plus having a local agent that you can meet with face to face and someone that is actually looking out for your best interests. Kyra is very knowledgeable and thorough, makes it a really easy process to switch and save money! Highly recommend working with them and seeing how they can help you as well."
We responded:
"Thank you, Andrew, for sharing your experience! I'm glad to hear that Kyra has been helpful in getting your assets insured and making the process smooth. It's wonderful to know that having a local agent like Kyra has made a positive impact. If you ever need further assistance or have questions, feel free to reach out. We're here to help!"
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Mark Dugan

March 24, 2025

5  out of  5
rating by Mark Dugan
"I recently was shopping around for some home/auto insurance and came in contact with Kyra, with her help I was able to save approximately $300 monthly on my insurance while also actually insuring my house at at actual value. Kyra was great to work with making the switch very easy, and she also has a great sense of humor which when it comes to insurance, definitely helps !"
We responded:
"Thank you, Mark, for sharing your experience! I'm glad to hear that Kyra was able to assist you in saving money while ensuring your home is properly insured. It's wonderful to know that her sense of humor made the process enjoyable for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Jeff Olivero

March 20, 2025

5  out of  5
rating by Jeff Olivero
"The office here has been great to work with. I have had the opportunity to work with them not only on the phone and by email but also a many times in person. They will take the time to sit down with you and talk with you and not dismiss you like you are just a number. The office is in a great location downtown with easy parking and they always have good music playing inside as well. Stop by and see if they can provide some great coverage for you."
We responded:
"Thank you, Jeff, for sharing your experience! I'm happy to know that our office has been accommodating and that you've enjoyed both our location and atmosphere. It's important to us to provide personalized service and make everyone feel valued. If you ever need assistance or have questions, feel free to reach out or stop by anytime."