State Farm® Insurance Agent Rusty Fanning

"The office here has been great to work with. I have had the opportunity to work with them not only on the phone and by email but also a many times in person. They will take the time to sit down with you and talk with you and not dismiss you like you are just a number. The office is in a great location downtown with easy parking and they always have good music playing inside as well. Stop by and see if they can provide some great coverage for you."

"I recently had the pleasure of working with Kyra for my insurance needs, and I couldn't be more impressed. From the moment I called in, I was met with a warm and welcoming atmosphere. Kyra, in particular, provided an absolutely incredible level of service! Kyra took the time to thoroughly understand my unique situation and patiently explained all my options, ensuring I felt comfortable and informed throughout the process. She answered all my questions with clarity and expertise, and her attention to detail was truly remarkable. It was clear that she genuinely cared about finding the best possible coverage for me. Her customer service was truly exceptional. She was responsive, proactive, and always went the extra mile to ensure I was satisfied. Her professionalism and friendly demeanor made the entire experience stress-free and even enjoyable. I wholeheartedly recommend this agency and, especially, Kyra for all your insurance needs. If you're looking for an agency that prioritizes customer satisfaction and provides top-notch service, look no further. You won't be disappointed!"

"It was great service. Kyra was an excellent support on my decision to swith to State farm as my car insurance company. Thank you Kyra!!!!!"

"Nick Williams was my agent, and he compared the coverage on my old policy line-by-line to design the best policy for me. Very courteous and caring service. Parking is metered, but they paid for me. I would recommend them to anyone."

"Thanks so much to Nick Williams of the Rusty Fanning/State Farm Agency. Nick was attentive, very professional, and truly listened to my needs. Great job for your exemplary service, Nick."

"I purchased a business policy with State Farm through this agency. I stressed to the agent I needed the policy to cover theft and fraud through my e-commerce business and she assured me it would. Today I needed to file a claim because I was stolen from and lost $10k. I filed a claim and was told my policy has a clause that excluded what I need. I will be moving my home, autos, and business insurance away from State Farm and this agency. I suggest others steer clear as well. They will promise you everything and deliver nothing."

"My compliments to Nickolas Williams of the Rusty Fanning/State Farm Agency. As I searched for a new Home, Auto and Umbrella policy provider, State Farm stood out to me. Nick was a big part of my decision to go with State Farm as he was knowledgeable, professional and he promptly followed up with answers to all of my questions. I recommend contacting them to see if they are a good fit for your insurance coverage."

"Great experience today with the staff. Kenzee was very helpful today with a claim and the process was quick and easy!"

"Rusty and his team are the greatest! From Auto & Home to Life and Health, they are knowledgeable, friendly, and fair every time you need help. Shout-out especially to Jared and Kenzee for always going above and beyond!"

"This State Farm office has been great to work with and saving me money on insurance!"

"After having State Farm for the last couple months I found myself in a position where I needed to use the towing/roadside assistance after being involved in an accident. They did not cover the towing, which was clearly part of my policy, and the four different people I dealt with were absolutely horrible. You'd be better off with no coverage than using this company."

"Kyra was amazing!!! So knowledgeable and friendly. Kyra was great she was so patient with all of our questions and ended up getting us home and auto insurance for literally half of what we were paying. Thank you Kyra and State Farm"

"Had to change insurance quick because of personal stuff and got in touch with Kyra Cross. She listen to everything that I needed and want in my policy and then hooked me up with the best price I could find. If your looking for new insurance I would highly recommend Kyra."

"It was a pleasure speaking with Kenzee Brock a very patient and kind of person who genuinely cares. Thank you Erika Perea"

"Huge shout out to Nick Williams for helping me through multiple quotes and phone calls to get the coverage I need! He was kind, patient, and answered all of my questions. I appreciate how easy he made the entire process and highly recommend giving him a call."

"Rusty Fanning's team is great. Especially Kenzee our rep. From the first time we spoke with her we knew she had our best interest at heart. That has been proven time and time again as she has continually helped us. She is never too busy to take our calls or answer or questions. And might I add, she answers our question throughly and makes it easy for us to understand 😊. We have enjoyed getting to know her and are thankful for all of her help and knowledge. She's a gem."

"Customer service is a joke. Took weeks to take a vehicle off our policy and won’t return emails or phone calls regarding homeowners policy."

"I have a great pleasure with state farm , they're professional in doing business, i recommend state farm insurance to anyone who needs it. Thanks"

"We are happy to say switching insurance carriers was much smoother then anticipated. We attribute that primarily to the assistance of Deja Durham, she was above and beyond in her customer service, followed through and made the process very easy. Deja was able to provide us a competitive quote quickly and made the requested adjustments. The process was only held up by us, despite that Deja was patient, always understanding and a friendly voice on the other end of the line. Not only are we saving on our insurance but I have a feeling we're going to be in good hands as long as Deja is our point of contact! Thank you Deja!!"

"Nick Williams was very friendly and helpful in getting me set up with an affordable car insurance plan"

"My apologies to Rusty Fanning at State Farm on Tejon at Boulder and his crew. This is a corrected copy of my original evaluation. I don't remember hitting the one star on the posting it was definitely a five-star you guys were patient, polite, friendly, you all had a great sense of humor, very informative for me since it's been awhile for me to buy new car insurance and I don't know all the rules and regulations of today. And the price was very good. For the coverage I'm getting. Again I highly recommend Rusty Fanning and his crew at State Farm."

"Update: After 18 months with this agency and significant increases every six months (I went from $345 a month to $536 a month with no tickets, claims, nothing changing except my vehicles getting older), I finally canceled my policies and went to a different insurance company. The laziness of this office in getting the automatic billing stopped caused $536 to be taken from my bank account after the policies had been canceled. I am still waiting for "someone" to put the money back. Kelly, my original agent, is no longer there and I am NOT impressed with the new girl, Kenzee. Not once have I ever been able to talk to Rusty Fanning, the owner of the agency. I am getting close to filing a complaint with the Department of Insurance to try and recoup my lost funds. So, buyer beware! Original post (when I was naive and Kelly was around). Absolutely blown away with this agency! Kelly is personable, fun to talk to (when is the last time you said that about your insurance agent?) and she really knows insurance. She not only got me insured on a hard to insure vehicle, but saved me money on other policies as well. Those one-size-fits-all insurance companies are not always the best option. Kelly and State Farm are like a personal insurance tailor, making sure everything is a custom fit including the price."

"I recently spoke with Jared to make sure I was getting the maximum benefit from all of my plans and he took the time to explain everything and make sure we were choosing the right options. Overall, they are very personable and so easy to get in contact with!"

"Kenzee with Rusty Fanning State Farm has been great to work with, she gets everything I've asked for done in a timely manner. She is very pleasant to talk to, this time she got me a quote for my girlfriends car, she got me a quote and in place within an hour. I highly recommend them for all your insurance needs."

"Kelly was very responsive and fast to help when I was looking for new homeowners and car insurance. I appreciated the better rates and similar policies with State Farm. Thank you!"