State Farm® Insurance Agent Rusty Fanning
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
L&S D
August 25, 2025
5
out of
5
rating by L&S D
"Kenzee is a valuable asset to work with. Kenzee is knowledgeable and always addresses whatever the matter is that we put before her. We appreciate you always taking care of us!"
We responded:
"Thank you for your kind words! I'm delighted to hear that Kenzee has been able to assist you effectively. We truly value your trust and are here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
Odi_ i
August 20, 2025
5
out of
5
rating by Odi_ i
"Nick was super helpful! He made the process easy and was able to find a rate that worked best for my needs"
We responded:
"Thank you! I'm happy to hear that Nick was able to assist you effectively and find a rate that suited your needs. Our team is dedicated to making the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
Rick Trimble
August 19, 2025
5
out of
5
rating by Rick Trimble
"Kyra Cross is a superstar in my book! She provided all the info that I needed to make a decision. She made switching companies VERY easy and convenient. Thank you, Kyra!!"
We responded:
"Rick, thank you for your fantastic feedback! I'm happy to hear that Kyra made your transition smooth and convenient. We appreciate your trust in us and are here whenever you need assistance. Let us know if there's anything else we can do for you!"
Elijah Perry
August 19, 2025
5
out of
5
rating by Elijah Perry
"Kyra was super helpful in navigating me through switching insurance and was very friendly. My mom recommended her to me and she was extremely quick and easy to work with. she saved me money on my auto insurance and I would definitely recommend her services to anyone looking to save money. Thanks Kyra!!!"
We responded:
"Elijah, thank you for sharing your experience! I'm happy to hear that Kyra was able to assist you effectively and make the process smooth. It's great to know she helped you save on your auto insurance. If you need anything else, feel free to reach out!"
Sarah Everett
August 15, 2025
5
out of
5
rating by Sarah Everett
"Kenzee was amazing! She handled everything confidence and knowledge. Explaining everything to us in a way that we understand. She answered all our questions and was very kind and courteous. Our experience was excellent! 10/10 for Rusty Fanning and his team!"
We responded:
"Thank you, Sarah! I'm happy to hear that Kenzee provided such a knowledgeable and confident service. It's wonderful that she could answer all your questions and make the experience excellent for you. We appreciate your kind words and look forward to assisting you with any future needs!"
Rod Tarticle
August 15, 2025
1
out of
5
rating by Rod Tarticle
"Worst insurance agents in the CO Springs area."
We responded:
"Rod, we can’t find you in our system. If this is about a different policyholders account please call our office so we can remedy the situation."
Melissa Williams
August 13, 2025
5
out of
5
rating by Melissa Williams
"We have had car and homeowners insurance with USAA for a long time, but the car insurance rates were very high. Kyra from State Farm called us and got us a car insurance rate that was less than half of USAA’s rate. We are a family of 4 living in Colorado Springs. Kyra was very friendly, professional and helpful. She explained everything and answered all our questions. I would definitely recommend Kyra and her State Farm branch. Thank you Kyra for all your help…the process was very easy!!!"
We responded:
"Thank you, Melissa! I'm so happy to hear that Kyra was able to assist you with finding a more affordable insurance rate. It's wonderful to know that she provided friendly and professional service while making the process easy for you and your family. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
JUAN E. MARTINEZ
August 13, 2025
5
out of
5
rating by JUAN E. MARTINEZ
"I was very pleased with my experience on making a switch to State Farm. Kayla provided exceptional service with helping me understand all the auto and home coverages. Kayla helped me reduce my auto and home insurance expenses by almost half! With better coverage! Wish I would have made the switch sooner. Definitely recommend!"
We responded:
"Thank you, Juan! I'm happy to hear about your positive experience with us and that Kayla was able to assist you so effectively. It's wonderful that you found better coverage and savings with your switch to State Farm. We appreciate your recommendation! Let us know if there's anything else we can do for you."
Jacki Woods
August 12, 2025
5
out of
5
rating by Jacki Woods
"Very quick, knowledgeable"
We responded:
"Thank you, Jacki! I'm happy you found our service quick and knowledgeable. We’re always here to assist with your insurance needs. Let us know if you need anything else!"
Deb Doxey
August 12, 2025
5
out of
5
rating by Deb Doxey
"Just want to give a shout out to Kenzee. She has been extremely helpful and patient with all my questions and concerns regarding our insurance policies and concerns. Thanks so much."
We responded:
"Thank you, Deb! I'm happy to hear that Kenzee has been so helpful and patient with your insurance questions and concerns. Our team is dedicated to providing excellent service, and it's great to know Kenzee is making a positive impact. If you need anything else, feel free to reach out!"
Francisco Cobian
August 12, 2025
5
out of
5
rating by Francisco Cobian
"Kayla was incredibly helpful with what I needed! Not only that, but she's also super knowledgeable and was able to answer any questions I had. I couldn't ask for a more pleasant interaction! Thanks, Kayla!"
We responded:
"Thank you for your review, Francisco! I'm happy to hear that Kayla provided such helpful and knowledgeable service. We appreciate your kind words and are here for any future questions or needs you may have. Thanks for choosing us!"
Alexander Guice
August 12, 2025
5
out of
5
rating by Alexander Guice
"Kayla, the Rusty Fanning - Star Farm Insurance Agent was amazing! She was very patient with me as well as quick to get me answers to every question I had and she was really easy to work with! I recommend her services to anyone looking for an agent to help you through anything regarding insurance and with State Farm!"
We responded:
"Thank you for your wonderful feedback, Alexander! I'm happy to hear that Kayla provided such helpful and patient service. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Rick Fanning
August 11, 2025
5
out of
5
rating by Rick Fanning
"Kira took very good care of our insurance needs. she was very professional and knowledgeable, she answered all my questions. would definitely recommend this agency for all your insurance needs."
We responded:
"Thank you for your review, Rick! I'm happy to hear that Kira provided you with such professional and knowledgeable service. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Adrian Baca
August 7, 2025
5
out of
5
rating by Adrian Baca
"Got a good deal from State Farm and really enjoyed negotiating with an employee named Kyra. That was really clear and concise about what changes we’re gonna happen and make the transition from our insurance company to State Farm smooth"
We responded:
"Thank you, Adrian! I'm happy you found a great deal with us and that Kyra made the transition smooth and clear for you. Our team is dedicated to providing a seamless experience. If you have any questions or need further assistance, feel free to reach out!"
Bob Eisenman
August 6, 2025
5
out of
5
rating by Bob Eisenman
"I have worked with Kayla at State Farm for a while now, and am consistently impressed with how efficient, helpful, and most importantly FRIENDLY she is. I would highly recommend Kayla to anyone looking for insurance."
We responded:
"Thank you for your review, Bob! I'm happy to hear about your positive experience with Kayla. Her efficiency and friendliness are truly valued here. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
Roland Carey
August 6, 2025
5
out of
5
rating by Roland Carey
"Kenzee is awesome to work with for all of my insurance needs. She is responsive, attentive and very professional. This is what you want and need with an agent. Thank you State Farm"
We responded:
"Thank you for the wonderful review, Roland! Nick is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
Leticia Saenz
August 6, 2025
5
out of
5
rating by Leticia Saenz
"Needed to add a vehicle to my policy. Kenzee made the process smooth, simple, and stress free. Got it done in a matter of 15 minutes. Always great service and friendly."
We responded:
"Thank you for your review, Leticia! I'm happy to hear that Kenzee made adding a vehicle to your policy a smooth and stress-free experience. We always aim to provide great service with a friendly touch. Let us know if there's anything else we can assist you with!"
Candice Silva
August 4, 2025
5
out of
5
rating by Candice Silva
"I have had nothing but awesome experiences with the folks at this office, especially Jared and Kenzee. I have been with State Farm for 12+ years and wouldn't ever consider changing. Recently made some changes to my policy and Jared was so helpful and patient with me through the whole process."
We responded:
"Thank you for your kind words, Candice! I'm delighted to hear about your positive experiences with our team, especially Jared and Kenzee. It's wonderful to know that Jared was able to assist you with your policy changes. We truly value your loyalty over the years. If you ever need anything else, feel free to reach out!"
Larissa Bernardes
August 4, 2025
5
out of
5
rating by Larissa Bernardes
"Kyra Cross was very helpful and made the process of switching my insurance to another state very easy!"
We responded:
"Thank you, Larissa! I'm happy to hear that Kyra was able to assist you with your insurance transition smoothly. Our team is dedicated to making these processes as easy as possible. If you need anything else, feel free to reach out!"
Christopher Hanson
August 4, 2025
5
out of
5
rating by Christopher Hanson
"I came over as a customer to State Farm in March 2025. Since then I have had the pleasure of working with Jared at the Tejon St. branch. During this time, Jared has provided exceptional service through his efficiency, clear explanations, and prompt replies. I highly recommend working with the downtown branch."
We responded:
"Thank you for your review, Christopher! I'm happy to hear about your positive experience with Jared. It's wonderful to know that his efficiency and clear communication have made a difference for you. We appreciate your recommendation and look forward to continuing to serve you. Let us know if there's anything else we can assist you with!"
Adriana Ortiz
August 2, 2025
5
out of
5
rating by Adriana Ortiz
"Kayla was amazing. She quickly provided a car insurance quote for an additional car. The quote provided was very reasonable. Kayla is wonderful to work with."
We responded:
"Thank you, Adriana! I'm happy to hear that Kayla was able to assist you efficiently with your insurance needs. We appreciate your kind words about her service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Amanda
August 2, 2025
5
out of
5
rating by Amanda
"I'm so thankful for Kyra! She was super flexible with my schedule and helped get my family the prefect coverage! She's amazing!"
We responded:
"Thank you, Amanda! I'm happy to hear that Kyra was able to accommodate your schedule and assist your family with the right coverage. She truly is amazing! If you need anything else, feel free to reach out."
Oscar N
August 1, 2025
5
out of
5
rating by Oscar N
"It was great working with Kenzee! I revisited our auto and umbrella policies a few times. Kenzee was very patient and answered all my questions. We made several changes and Kenzee was very quick to help each time. Thank you so much!"
We responded:
"Oscar, we are delighted to hear that Nickolas provided you with exceptional service and addressed all your questions. Thank you for choosing us to assist you with your insurance needs. Our team is dedicated to providing top-notch service, and we appreciate your kind words. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Kayla Dicken
July 31, 2025
5
out of
5
rating by Kayla Dicken
"Im in a complicated situation which made my needs complex. Nick T was so understanding and worked through things with me (and a 3rd party) to get things taken care of and my car insured. I couldnt be more thankful for his patients and understanding. The rest of the team was also very kind and the atmosphere of the office was amazing!"
We responded:
"Thank you for your review, Kayla! I'm happy to hear that Nick T and the rest of our team were able to assist you with your complex situation and ensure you were insured. We strive to create a welcoming atmosphere, and it's great to know you felt that during your visit. If you need anything else, feel free to reach out!"
Gilburt Croker
July 29, 2025
5
out of
5
rating by Gilburt Croker
"Excellent service and a joy to work with. Your company is first class."
We responded:
"Thank you for your review, Gilburt! I'm happy you found our service excellent and enjoyable. We strive to maintain a first-class experience for all our customers. Let us know if there's anything else we can assist you with!"