Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patti Yagielski

Patti Yagielski

October 16, 2024

5  out of  5
rating by Patti Yagielski
"We changed our insurance over to State Farm and the process couldn't have been easier. Nickolas was fantastic to work with and was very knowledgeable throughout the process. We couldn't be happier and would definitely recommend!"
We responded:
"Thank you, Patti! We're glad to hear that the transition to State Farm was smooth for you. Nickolas is indeed a valuable member of our team, and we're happy he could assist you with his expertise. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Zach Jansen

Zach Jansen

October 11, 2024

5  out of  5
rating by Zach Jansen
"Super helpful and responsive! Highly recommend"
We responded:
"Zach, Thank you for your kind words! I'm glad you found our service helpful and responsive. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Justin Garcia

Justin Garcia

October 11, 2024

5  out of  5
rating by Justin Garcia
"The team at this location is super professional and helpful. Kelly helped me out with switching over my commercial auto policy and I am glad I did. Saving money with better coverage! -Thank You"
We responded:
"Thank you for your thoughtful review Justin! I'm glad to hear that Kelly was able to assist you with switching over your commercial auto policy and that you're now saving money with better coverage. Our team strives to provide professional and helpful service, and it's great to know we met your expectations. If you have any further questions or need any other assistance, don't hesitate to reach out. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Candida Becerra

Candida Becerra

October 10, 2024

5  out of  5
rating by Candida Becerra
"Agent Niki Williams was so nice 😊 I and was able to get a good deal!!"
We responded:
"Nick and our team are happy to have provided you with a good deal, Candida! We're grateful for your positive feedback and appreciate you taking the time to share your experience. If you need any further assistance, feel free to reach out. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Doreen Aleman

Doreen Aleman

October 9, 2024

5  out of  5
rating by Doreen Aleman
"Nick Williams has made this whole process so much easier with his kindness and professionalism and patience helping me through this process. I would recommend his office to anyone needing insurance."
We responded:
"Doreen, thank you for your wonderful review! I'm glad to hear that Nick's kindness, professionalism, and patience made the process easier for you. Your recommendation means a lot to us. If you need any further assistance, our office is always here to help! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Sam

Sam

September 27, 2024

5  out of  5
rating by Sam
"Kelly is unreal to work with! She helped me get everything I needed done and in a timely fashion too. If you need a good chuckle too, she’s your girl! Thank you again!!"
We responded:
"Hi Sam, Kelly is fantastic! I'm happy she was able to assist you efficiently and bring some humor to the process. Your positive feedback means a lot to us. If you need anything else, we're here for you. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Lan Phuong Yu

Lan Phuong Yu

September 27, 2024

5  out of  5
rating by Lan Phuong Yu
"Nick, who is a representative there, has been friendly, informative, and accommodating to our needs. He found a plan that worked for us that other insurance companies couldn’t. We are very happy to be working with him."
We responded:
"Lan Phuong, thank you for your wonderful feedback! I'm glad to hear that Nick has been friendly, informative, and accommodating to your needs. It's great that he was able to find a plan that worked for you when other companies couldn't. We're happy to have you with us and look forward to continuing to assist you. If you need anything else, feel free to reach out! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Erin Lackey

Erin Lackey

September 24, 2024

5  out of  5
rating by Erin Lackey
"Working with Nick Williams at Rusty Fanning State Farm was a great experience. He was available, patient, answered my multitude of questions, and successfully helped me switch over to much better insurance coverage than I had previously."
We responded:
"Erin, thank you for sharing your positive experience with Nick at our office! I'm happy Nick was able to assist you with patience and thorough answers to your questions. It's great to know he helped you switch to better insurance coverage. We appreciate your trust in us and look forward to assisting you with any future needs. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Devin Haller

Devin Haller

September 19, 2024

5  out of  5
rating by Devin Haller
"I use State Farm for everything that I insure! When I call I always ask for Nickolas, he has been, and is always super helpful explaining everything very clearly and kindly. Any questions I have he answers them. Any changes I need he finishes quickly and without hassle and pressure. Overall State Farm has been a affordable option and Nickolas makes the customer device side a breeze!"
We responded:
"Devin, thank you for your wonderful review! I'm glad to know that Nickolas has been so helpful and clear in explaining everything to you. It's great to hear that he makes any changes quickly and without hassle. We're happy that State Farm has been an affordable option for you and that our customer service has been a breeze. If you ever need anything else, feel free to reach out. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of The One

The One

September 13, 2024

5  out of  5
rating by The One
"Great experience incredibly nice and helpful agent Kelly was amazing every step of the way definitely recommend for all your insurance need!!!"
We responded:
"Thank you for your wonderful review! I'm happy to hear that Kelly provided you with such a positive experience and was helpful every step of the way. Your recommendation means a lot to us. If you need any further assistance with your insurance needs, don't hesitate to reach out. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Laura Harrington

Laura Harrington

September 10, 2024

5  out of  5
rating by Laura Harrington
"Kelly was a so helpful and pleasant to deal with. Best price and customer service I have found. Been with them now for several years."
We responded:
"Laura, thank you for your kind review! I'm glad to hear that Kelly has been so helpful and pleasant to work with. It's wonderful that you've found our prices and customer service to be the best. We appreciate your loyalty over the years. If you ever need anything, don't hesitate to reach out. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Sharon Mercier

Sharon Mercier

August 30, 2024

5  out of  5
rating by Sharon Mercier
"Nicholas is my agent, he is amazing! Insured my home and vehicles for a very fair premium. He answered all my questions, is very knowledgeable."
We responded:
"Thank you, Sharon, for your wonderful review! I'm glad Nickolas could assist you with insuring your home and autos at a fair premium. It's great to know he answered all your questions and provided knowledgeable service. If you need any further assistance, feel free to reach out. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Pamela Benson

Pamela Benson

August 28, 2024

5  out of  5
rating by Pamela Benson
"I have been insured with State Farm for, literally, decades! My interactions with this office have always been friendly and professional…starting with John Youngdahl and now with Rusty, Jared and every single person I have talked to in his office. I now live hundreds of miles away from Colorado Springs but I will never use another agency or insurance. Gold stars all the way around!!! Thank you for your expertise and for years of solid and honest service. I feel well taken care of."
We responded:
"Pamela, thank you for your decades of loyalty and for sharing your positive experience with our team. I'm glad to know that our friendly and professional service has made a lasting impression. It's wonderful that even from hundreds of miles away, you continue to trust us with your insurance needs. Your kind words about John, Jared, and the rest of our team mean a lot. We're here for any future needs or questions you may have. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Amber W.

Amber W.

August 28, 2024

5  out of  5
rating by Amber W.
"Jared was fantastic! So thorough, helpful, and down to earth while still being super professional. He was able to add my partner to the policy and cut their premium by half! Highly recommend!"
We responded:
"Amber, thank you for your wonderful review. I'm glad Jared was able to assist you and your partner so effectively. It's great to know he provided thorough and professional service while helping to reduce your premium. If you need any further assistance, our office is here to help. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Rodger Chase

Rodger Chase

August 27, 2024

5  out of  5
rating by Rodger Chase
"Jared was professional and informative helped me with adding a new car.The team has always been Great."
We responded:
"Rodger, thank you for your kind words! I'm glad Jared could assist you with adding your new auto. Our team always strives to provide professional and informative service. If you need any further assistance, we're here to help. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Diane Buddell

Diane Buddell

August 22, 2024

5  out of  5
rating by Diane Buddell
"I have had this State Farm agency for a couple of years. Always great service. Today I needed to make a change on my policy, Kelly not only advised me the best way but e-mailed my new insurance card in 5 minutes! Highly recommend."
We responded:
"Diane, thank you for your kind words and for being with us for a couple of years. I'm glad Kelly could assist you quickly and efficiently with your policy change. Your recommendation means a lot to us. If you need any further assistance, we're here to help. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of H C

H C

August 22, 2024

5  out of  5
rating by H C
"It feels like having your personal insurance agent. Kenzee Brock is always there to help; I am really impressed with the reliable service they provide. every customer deserves a good service, and Kenzee met all the expectations."
We responded:
"Thank you for your kind words. I'm glad you feel well-supported by Kenzee. It's important to us that every customer receives reliable service. If you need any further assistance, we're always here to help. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Bruce Pilgrim

Bruce Pilgrim

August 16, 2024

5  out of  5
rating by Bruce Pilgrim
"Called as planned, was very professional and friendly, satisfied me completely with everything he said. A great agent."
We responded:
"Hey Bruce, Thanks for the awesome review! I'm glad we could help and that you were satisfied with everything. If you ever need anything else, feel free to reach out. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Vanessa Bourdon

Vanessa Bourdon

August 7, 2024

5  out of  5
rating by Vanessa Bourdon
"Love this agency. They are always so friendly and helpful. All of my insurance needs are through this office and I couldn’t be happier."
We responded:
"Hey Vanessa! Thanks so much for your awesome review! We're glad you're happy with our service and that we can take care of all your insurance needs. If you ever need anything else, we're here for you! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Renee Tranello

Renee Tranello

August 2, 2024

5  out of  5
rating by Renee Tranello
"They made everything about car insurance shopping so much easier. Thank you"
We responded:
"Renee, your 5-star rating is truly appreciated! I'm pleased to hear that you had a great experience with our team. We're grateful for your support and look forward to assisting you with your insurance needs in the future! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Dave Kohout

Dave Kohout

July 27, 2024

5  out of  5
rating by Dave Kohout
"Kenzee was extremely helpful in working with me to make adjustments to my policy. She has excellent customer service skills and is very knowledgable with the insurance industry."
We responded:
"Hey Dave, thanks a ton for your awesome review! I'm really happy to hear that Kenzee was able to help you out with your policy adjustments. She's definitely a valuable part of our team with her excellent customer service skills and industry knowledge. If you need anything else or have more questions, feel free to reach out anytime! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of John Suess

John Suess

July 24, 2024

5  out of  5
rating by John Suess
"Kenzee is five stars!"
We responded:
"Hey John! Thanks a bunch for the awesome review! We're so glad our office could provide you with five-star service! If you need anything else, we're here to help! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Jeanette Relaford

Jeanette Relaford

July 11, 2024

4  out of  5
rating by Jeanette Relaford
"This company has always been helpful and informative. They have been our insurance company for over 35 years. I highly recommend them."
We responded:
"Thank you for being a loyal customer for over 35 years, Jeanette! We are happy to hear that you find our team helpful and informative. We appreciate your recommendation and look forward to continuing to provide you with excellent service for many more years to come! Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Sara Thorpe

Sara Thorpe

July 3, 2024

5  out of  5
rating by Sara Thorpe
"Kelly was great to work with. The process of switching my out of state insurance policy was very smooth. I definitely recommend this office."
We responded:
"Thank you, Sara, for sharing your positive experience with Kelly! We're glad the process of switching your out-of-state insurance policy was smooth. We appreciate your recommendation and are here for any future insurance needs you may have! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Michael Milota

Michael Milota

June 20, 2024

5  out of  5
rating by Michael Milota
"Affordable insurance. Professional, as they come. Insurance, without anxiety? Yes please. True mastery of coverage and premiums. Let them cover you and you will be in good hands!"
We responded:
"Michael, we are thrilled to hear that you found our insurance coverage affordable and professional! We are pleased to know that you feel secure and well taken care of with our coverage and premiums. Thank you for trusting us to keep you in good hands! If you ever need assistance in the future, feel free to reach out. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"