State Farm® Insurance Agent Rusty Fanning
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gary Gibbons
March 7, 2025
5
out of
5
rating by Gary Gibbons
"My compliments to Nickolas Williams of the Rusty Fanning/State Farm Agency. As I searched for a new Home, Auto and Umbrella policy provider, State Farm stood out to me. Nick was a big part of my decision to go with State Farm as he was knowledgeable, professional and he promptly followed up with answers to all of my questions. I recommend contacting them to see if they are a good fit for your insurance coverage."
We responded:
"Thank you, Gary, for your wonderful feedback! I'm glad to hear that Nickolas made a positive impact on your decision with his professionalism and knowledge. We appreciate your recommendation and are here to help with any of your insurance needs. Don't hesitate to reach out if you have any questions or need further assistance!"
shane conlon
March 5, 2025
5
out of
5
rating by shane conlon
"Great experience today with the staff. Kenzee was very helpful today with a claim and the process was quick and easy!"
We responded:
"Thank you, Shane, for sharing your experience! I'm happy to hear that Kenzee was able to assist you with your claim and make the process smooth and efficient. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Zachary Stockwell
February 27, 2025
5
out of
5
rating by Zachary Stockwell
"Rusty and his team are the greatest! From Auto & Home to Life and Health, they are knowledgeable, friendly, and fair every time you need help. Shout-out especially to Jared and Kenzee for always going above and beyond!"
We responded:
"Thank you, Zachary, for your wonderful feedback! I'm so happy to know that you find our team knowledgeable and friendly across all your insurance needs. Jared and Kenzee will be delighted to hear your shout-out for their exceptional service. If you ever need further assistance or have any questions, please feel free to reach out. We're here to help!"
LouAnn Guiden
February 21, 2025
5
out of
5
rating by LouAnn Guiden
"This State Farm office has been great to work with and saving me money on insurance!"
We responded:
"Thank you, LouAnn, for your wonderful feedback! I'm happy to know that our office has been able to assist you and help save on your insurance. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help!"
Reuben Russell
February 7, 2025
1
out of
5
rating by Reuben Russell
"After having State Farm for the last couple months I found myself in a position where I needed to use the towing/roadside assistance after being involved in an accident. They did not cover the towing, which was clearly part of my policy, and the four different people I dealt with were absolutely horrible. You'd be better off with no coverage than using this company."
We responded:
"Reuben, we’ve been trying to reach you but haven’t been able to connect. Your policy does include roadside assistance, and it sounds like there may have been an error on Agero’s end."
Jeri Gomez
January 23, 2025
5
out of
5
rating by Jeri Gomez
"Kyra was amazing!!! So knowledgeable and friendly. Kyra was great she was so patient with all of our questions and ended up getting us home and auto insurance for literally half of what we were paying. Thank you Kyra and State Farm"
We responded:
"Thank you, Jeri, for sharing your experience! I'm so happy to hear that Kyra was able to assist you with such patience and expertise. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Orlando DeFigueiredo
January 22, 2025
5
out of
5
rating by Orlando DeFigueiredo
"Had to change insurance quick because of personal stuff and got in touch with Kyra Cross. She listen to everything that I needed and want in my policy and then hooked me up with the best price I could find. If your looking for new insurance I would highly recommend Kyra."
We responded:
"Thank you, Orlando, for sharing your experience! I'm happy to hear that Kyra was able to assist you quickly and find a policy that met your needs at a great price. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
Erika Perea
January 22, 2025
5
out of
5
rating by Erika Perea
"It was a pleasure speaking with Kenzee Brock a very patient and kind of person who genuinely cares. Thank you Erika Perea"
We responded:
"I'm glad you had a great experience with Kenzee! It's wonderful to know that her patience and genuine care made a positive impact. Thank you for sharing your feedback, Erika. If you have any more questions or need assistance, feel free to reach out!"
A.J. Palmer
January 17, 2025
5
out of
5
rating by A.J. Palmer
"Huge shout out to Nick Williams for helping me through multiple quotes and phone calls to get the coverage I need! He was kind, patient, and answered all of my questions. I appreciate how easy he made the entire process and highly recommend giving him a call."
We responded:
"Thank you, A.J., for your wonderful feedback! I'm glad Nick was able to assist you with multiple quotes and phone calls, ensuring you got the coverage you needed. His kindness and patience truly make the process easier for everyone. We appreciate your recommendation and are here for any future needs you may have. Feel free to reach out anytime!"
Cherise Marshall
January 9, 2025
5
out of
5
rating by Cherise Marshall
"Rusty Fanning's team is great. Especially Kenzee our rep. From the first time we spoke with her we knew she had our best interest at heart. That has been proven time and time again as she has continually helped us. She is never too busy to take our calls or answer or questions. And might I add, she answers our question throughly and makes it easy for us to understand 😊. We have enjoyed getting to know her and are thankful for all of her help and knowledge. She's a gem."
We responded:
"Thank you, Cherise, for your wonderful feedback! I'm so happy to hear that Kenzee has been such a valuable resource for you. Her dedication to providing thorough and understandable answers is truly appreciated. We're grateful to have her on our team and are delighted that you've enjoyed working with her. If you ever need further assistance, feel free to reach out!"
Shayla Porter
January 8, 2025
1
out of
5
rating by Shayla Porter
"Customer service is a joke. Took weeks to take a vehicle off our policy and won’t return emails or phone calls regarding homeowners policy."
Susanna Akpanyah
January 3, 2025
5
out of
5
rating by Susanna Akpanyah
"I have a great pleasure with state farm , they're professional in doing business, i recommend state farm insurance to anyone who needs it. Thanks"
We responded:
"Thank you, Susanna! I'm happy to know you had a positive experience with our office. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out."
Lupe Barrera
December 28, 2024
5
out of
5
rating by Lupe Barrera
"We are happy to say switching insurance carriers was much smoother then anticipated. We attribute that primarily to the assistance of Deja Durham, she was above and beyond in her customer service, followed through and made the process very easy. Deja was able to provide us a competitive quote quickly and made the requested adjustments. The process was only held up by us, despite that Deja was patient, always understanding and a friendly voice on the other end of the line. Not only are we saving on our insurance but I have a feeling we're going to be in good hands as long as Deja is our point of contact! Thank you Deja!!"
We responded:
"Thank you, Lupe, for sharing your experience! I'm glad to hear that Deja made the transition smooth and provided exceptional service. It's wonderful to know she was patient and understanding throughout the process. We're happy to have you with us and look forward to continuing to support your insurance needs. If you have any questions or need further assistance, feel free to reach out!"
Owen Damon
December 16, 2024
5
out of
5
rating by Owen Damon
"Nick Williams was very friendly and helpful in getting me set up with an affordable car insurance plan"
We responded:
"Thank you, Owen, for sharing your experience! I'm glad to hear that Nick was able to assist you in finding an affordable insurance plan. Our team is dedicated to providing friendly and helpful service. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Carl
December 10, 2024
5
out of
5
rating by Carl
"My apologies to Rusty Fanning at State Farm on Tejon at Boulder and his crew. This is a corrected copy of my original evaluation. I don't remember hitting the one star on the posting it was definitely a five-star you guys were patient, polite, friendly, you all had a great sense of humor, very informative for me since it's been awhile for me to buy new car insurance and I don't know all the rules and regulations of today. And the price was very good. For the coverage I'm getting. Again I highly recommend Rusty Fanning and his crew at State Farm."
We responded:
"Thank you so much for taking the time to update your review, Carl! We truly appreciate your kind words and are thrilled to hear about your positive experience with Rusty Fanning and our team. Providing patient, friendly, and informative service is always our goal, and we’re glad we could make your car insurance process smooth and stress-free. It’s great to hear that you’re happy with the coverage and pricing, too! If you ever have any questions or need assistance, don’t hesitate to reach out. We’re here to help! "
Yovonne C.
December 5, 2024
1
out of
5
rating by Yovonne C.
"Update: After 18 months with this agency and significant increases every six months (I went from $345 a month to $536 a month with no tickets, claims, nothing changing except my vehicles getting older), I finally canceled my policies and went to a different insurance company. The laziness of this office in getting the automatic billing stopped caused $536 to be taken from my bank account after the policies had been canceled. I am still waiting for "someone" to put the money back. Kelly, my original agent, is no longer there and I am NOT impressed with the new girl, Kenzee. Not once have I ever been able to talk to Rusty Fanning, the owner of the agency. I am getting close to filing a complaint with the Department of Insurance to try and recoup my lost funds. So, buyer beware! Original post (when I was naive and Kelly was around). Absolutely blown away with this agency! Kelly is personable, fun to talk to (when is the last time you said that about your insurance agent?) and she really knows insurance. She not only got me insured on a hard to insure vehicle, but saved me money on other policies as well. Those one-size-fits-all insurance companies are not always the best option. Kelly and State Farm are like a personal insurance tailor, making sure everything is a custom fit including the price."
Tyler Swenson
December 3, 2024
5
out of
5
rating by Tyler Swenson
"I recently spoke with Jared to make sure I was getting the maximum benefit from all of my plans and he took the time to explain everything and make sure we were choosing the right options. Overall, they are very personable and so easy to get in contact with!"
We responded:
"Tyler, thank you for your wonderful review! I'm glad Jared was able to assist you in understanding your plans and ensuring you had the best options. Our team takes pride in being approachable and easy to reach. If you have any further questions or need assistance in the future, we're here to help!"
Ed Smykowski
November 5, 2024
5
out of
5
rating by Ed Smykowski
"Kenzee with Rusty Fanning State Farm has been great to work with, she gets everything I've asked for done in a timely manner. She is very pleasant to talk to, this time she got me a quote for my girlfriends car, she got me a quote and in place within an hour. I highly recommend them for all your insurance needs."
We responded:
"Kenzee has been a fantastic asset to our team, and I'm glad she could assist you so efficiently! It's wonderful to know she provided a quick quote for your girlfriend's car and made the process smooth. We appreciate your recommendation and are always here for any of your insurance needs. Thank you for your kind words, Ed! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Kimberly Marchese-Kieffer
November 4, 2024
5
out of
5
rating by Kimberly Marchese-Kieffer
"Kelly was very responsive and fast to help when I was looking for new homeowners and car insurance. I appreciated the better rates and similar policies with State Farm. Thank you!"
We responded:
"Kimberly, thank you for your wonderful review! I'm glad Kelly could assist you quickly and efficiently with your homeowners and auto insurance needs. It's great to know you appreciated the better rates and similar policies we offer at State Farm. If you have any further questions or need assistance in the future, our office is always here to help. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Joshua Brown
October 31, 2024
5
out of
5
rating by Joshua Brown
"Very pleased with my experience here, Nick Williams took the time to find out everything I needed out of my coverage, was able to piece together the policy right for me, and even got me a great deal on top of it! I feel secure and confident in knowing he’s got my back, and that I’m not dealing with some robot call center that doesn’t care. I highly recommend talking to Nick, he’ll get you taken care of!"
We responded:
"Joshua, thank you for sharing your experience! I'm glad Nick was able to assist you in finding the right coverage and securing a great deal. It's wonderful to know you feel confident and secure with our service. We appreciate your recommendation and are always here to help with any future needs. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Victoria Medina
October 29, 2024
5
out of
5
rating by Victoria Medina
"Nick has been very helpful in coordinating all Insurance policies into one. Thank you for helping me save $$"
We responded:
"Hi Victoria, Nick is fantastic at what he does! I'm glad he could help you consolidate your insurance policies and save money. Your satisfaction is important to us, and we're grateful for your feedback. If you need anything else, don't hesitate to reach out. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Steve Schilling
October 23, 2024
5
out of
5
rating by Steve Schilling
"We needed to have our business building insured. Kelly was exceptionally helpful in explaining what we needed to do to accomplish this. She answered our questions and made the process very easy."
We responded:
"Thank you, Steve, for sharing your experience! I'm glad Kelly could assist you with insuring your business building and make the process smooth. We appreciate your kind words and are always here to help with any future needs. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Michael Webb II
October 23, 2024
5
out of
5
rating by Michael Webb II
"Kelly was very available and helpful in switching over our insurance for our organization. Would highly recommend."
We responded:
"Hi Michael, Kelly is a valuable part of our team, and I'm glad she could assist with switching over your insurance for your organization. Your recommendation means a lot to us. If you need any further assistance, we're here to help! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Michaela Wren
October 23, 2024
5
out of
5
rating by Michaela Wren
"Kelly is the best! So quick and efficient when helping me out."
We responded:
"Kelly is fantastic! We're happy to know she was quick and efficient in assisting you. If you need anything else, we're here to help. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Patti Yagielski
October 16, 2024
5
out of
5
rating by Patti Yagielski
"We changed our insurance over to State Farm and the process couldn't have been easier. Nickolas was fantastic to work with and was very knowledgeable throughout the process. We couldn't be happier and would definitely recommend!"
We responded:
"Thank you, Patti! We're glad to hear that the transition to State Farm was smooth for you. Nickolas is indeed a valuable member of our team, and we're happy he could assist you with his expertise. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"