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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon Mercier

Sharon Mercier

August 30, 2024

5  out of  5
rating by Sharon Mercier
"Nicholas is my agent, he is amazing! Insured my home and vehicles for a very fair premium. He answered all my questions, is very knowledgeable."
We responded:
"Thank you, Sharon, for your wonderful review! I'm glad Nickolas could assist you with insuring your home and autos at a fair premium. It's great to know he answered all your questions and provided knowledgeable service. If you need any further assistance, feel free to reach out. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Pamela Benson

August 28, 2024

5  out of  5
rating by Pamela Benson
"I have been insured with State Farm for, literally, decades! My interactions with this office have always been friendly and professional…starting with John Youngdahl and now with Rusty, Jared and every single person I have talked to in his office. I now live hundreds of miles away from Colorado Springs but I will never use another agency or insurance. Gold stars all the way around!!! Thank you for your expertise and for years of solid and honest service. I feel well taken care of."
We responded:
"Pamela, thank you for your decades of loyalty and for sharing your positive experience with our team. I'm glad to know that our friendly and professional service has made a lasting impression. It's wonderful that even from hundreds of miles away, you continue to trust us with your insurance needs. Your kind words about John, Jared, and the rest of our team mean a lot. We're here for any future needs or questions you may have. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Amber W.

August 28, 2024

5  out of  5
rating by Amber W.
"Jared was fantastic! So thorough, helpful, and down to earth while still being super professional. He was able to add my partner to the policy and cut their premium by half! Highly recommend!"
We responded:
"Amber, thank you for your wonderful review. I'm glad Jared was able to assist you and your partner so effectively. It's great to know he provided thorough and professional service while helping to reduce your premium. If you need any further assistance, our office is here to help. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Rodger Chase

August 27, 2024

5  out of  5
rating by Rodger Chase
"Jared was professional and informative helped me with adding a new car.The team has always been Great."
We responded:
"Rodger, thank you for your kind words! I'm glad Jared could assist you with adding your new auto. Our team always strives to provide professional and informative service. If you need any further assistance, we're here to help. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Diane Buddell

August 22, 2024

5  out of  5
rating by Diane Buddell
"I have had this State Farm agency for a couple of years. Always great service. Today I needed to make a change on my policy, Kelly not only advised me the best way but e-mailed my new insurance card in 5 minutes! Highly recommend."
We responded:
"Diane, thank you for your kind words and for being with us for a couple of years. I'm glad Kelly could assist you quickly and efficiently with your policy change. Your recommendation means a lot to us. If you need any further assistance, we're here to help. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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H C

August 22, 2024

5  out of  5
rating by H C
"It feels like having your personal insurance agent. Kenzee Brock is always there to help; I am really impressed with the reliable service they provide. every customer deserves a good service, and Kenzee met all the expectations."
We responded:
"Thank you for your kind words. I'm glad you feel well-supported by Kenzee. It's important to us that every customer receives reliable service. If you need any further assistance, we're always here to help. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Bruce Pilgrim

August 16, 2024

5  out of  5
rating by Bruce Pilgrim
"Called as planned, was very professional and friendly, satisfied me completely with everything he said. A great agent."
We responded:
"Hey Bruce, Thanks for the awesome review! I'm glad we could help and that you were satisfied with everything. If you ever need anything else, feel free to reach out. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Vanessa Bourdon

August 7, 2024

5  out of  5
rating by Vanessa Bourdon
"Love this agency. They are always so friendly and helpful. All of my insurance needs are through this office and I couldn’t be happier."
We responded:
"Hey Vanessa! Thanks so much for your awesome review! We're glad you're happy with our service and that we can take care of all your insurance needs. If you ever need anything else, we're here for you! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Renee Tranello

August 2, 2024

5  out of  5
rating by Renee Tranello
"They made everything about car insurance shopping so much easier. Thank you"
We responded:
"Renee, your 5-star rating is truly appreciated! I'm pleased to hear that you had a great experience with our team. We're grateful for your support and look forward to assisting you with your insurance needs in the future! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Dave Kohout

July 27, 2024

5  out of  5
rating by Dave Kohout
"Kenzee was extremely helpful in working with me to make adjustments to my policy. She has excellent customer service skills and is very knowledgable with the insurance industry."
We responded:
"Hey Dave, thanks a ton for your awesome review! I'm really happy to hear that Kenzee was able to help you out with your policy adjustments. She's definitely a valuable part of our team with her excellent customer service skills and industry knowledge. If you need anything else or have more questions, feel free to reach out anytime! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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John Suess

July 24, 2024

5  out of  5
rating by John Suess
"Kenzee is five stars!"
We responded:
"Hey John! Thanks a bunch for the awesome review! We're so glad our office could provide you with five-star service! If you need anything else, we're here to help! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Jeanette Relaford

July 11, 2024

4  out of  5
rating by Jeanette Relaford
"This company has always been helpful and informative. They have been our insurance company for over 35 years. I highly recommend them."
We responded:
"Thank you for being a loyal customer for over 35 years, Jeanette! We are happy to hear that you find our team helpful and informative. We appreciate your recommendation and look forward to continuing to provide you with excellent service for many more years to come! Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Sara Thorpe

July 3, 2024

5  out of  5
rating by Sara Thorpe
"Kelly was great to work with. The process of switching my out of state insurance policy was very smooth. I definitely recommend this office."
We responded:
"Thank you, Sara, for sharing your positive experience with Kelly! We're glad the process of switching your out-of-state insurance policy was smooth. We appreciate your recommendation and are here for any future insurance needs you may have! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Michael Milota

June 20, 2024

5  out of  5
rating by Michael Milota
"Affordable insurance. Professional, as they come. Insurance, without anxiety? Yes please. True mastery of coverage and premiums. Let them cover you and you will be in good hands!"
We responded:
"Michael, we are thrilled to hear that you found our insurance coverage affordable and professional! We are pleased to know that you feel secure and well taken care of with our coverage and premiums. Thank you for trusting us to keep you in good hands! If you ever need assistance in the future, feel free to reach out. - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Nellie Ann Tresch

June 15, 2024

5  out of  5
rating by Nellie Ann Tresch
"Jared was phenomenal! He made the transition from my 20+year existing agency totally seemless, at least for me. For him, it was a 10 day investigating process on the best way to ensure my estate, house and cars. So much leg work for Jared but he was able to fulfill his original quote, which made me realize I've been overpaying for years. Here's to another 20+ years, now with Jared and State Farm!"
We responded:
"Nellie, I'm thrilled to hear you had a seamless transition to our office with Jared's exceptional service! We're pleased that he could save you money while ensuring your estate, house, and autos are well-protected. Thank you for choosing us for the next 20+ years - we're grateful for your trust! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Jeremy Frank

June 13, 2024

5  out of  5
rating by Jeremy Frank
"Yes, the assist from Jared Burroughs from State Farm was right on time. I was introduced to the most comfortable way of gaining auto insurance. Not only was I satisfied with the service. I was impressed by the care and concern for my best interest. Thank you State Farm!"
We responded:
"Jeremy, I'm thrilled you found our auto insurance process comfortable and were impressed by the care and concern for your best interest. I'm pleased to hear you were satisfied with the service provided by Jared. Thank you for choosing State Farm! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Biebs2java

June 10, 2024

5  out of  5
rating by Biebs2java
"Kelly was very informative and helpful. In a business world full of all types of insurance, she narrowed down "very quickly" what I needed and at a great rate! I was very impressed with the professionalism as well as how friendly she was! Thank you to State Farm.....and I will be looking to change over some other policies as well with them! A+! B2J"
We responded:
"Your review has made our day! I'm delighted to hear that Kelly provided you with informative and helpful service, narrowing down your insurance needs quickly and efficiently. We're grateful for your kind words and look forward to assisting you with any other policies you may need in the future! Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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charity ogunwo

June 6, 2024

5  out of  5
rating by charity ogunwo
"Great people to work with ! Jared has been more than patient with us when we were deciding on switching over to them . We really appreciate everything you all have done ! Great communication ! Great coverage and awesome rates! Nick thank you for touching base with us while Jared was out of the office and allowing our new insurance adventure to move along ! You all are all great ! Thanks again!"
We responded:
"Charity, we are pleased to hear that you had a great experience with us! We are grateful for your kind words about our team members Jared and Nick. We are elated that you found our communication, coverage, and rates to be exceptional. Thank you for choosing us for your insurance needs! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Leslie Mayeux

June 6, 2024

5  out of  5
rating by Leslie Mayeux
"Great experience overall. Work through multiple scenarios with me and got me to the premium that fit my needs. Nick is awesome!"
We responded:
"Leslie, I'm glad you had a great experience exploring different scenarios with Nick to find the perfect premium for your needs! He is truly awesome, and I'm grateful for your positive feedback. If you ever have more questions or need assistance, our office is here for you! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Robbie Godsey

May 30, 2024

5  out of  5
rating by Robbie Godsey
"Kenzee did an amazing job helping me get coverage, She was knowledgeable about the policies and was even able to get me a multi line discount witch saved me money from the start. The cost of my insurance was significantly cheaper than my previous policies at another company, She was able to add a third car and still make it cheaper than when I was previously paying. she was kind an took her time to get me the best quote suited for me!!!"
We responded:
"Robbie, we're thrilled to hear you had such a positive experience with Kenzee! We're pleased she could provide you with knowledgeable assistance and help you save money with a multi-line discount. It's great that she tailored a policy to suit your needs and added a third car while keeping costs down. Thank you for sharing your experience! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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ASF Cleaning LLC

May 24, 2024

5  out of  5
rating by ASF Cleaning LLC
"I was looking for business insurance submitted an inquiry Kelly reached out to me in a timely manner . Very professional and fast services very painless had everything ready to go with in the hour of our initial contact . Highly recommend working with Kelly ."
We responded:
"Thank you for your glowing review! We're pleased to hear that Kelly provided you with professional and fast services, making your experience painless and efficient. We're grateful for your recommendation and look forward to assisting you with your business insurance needs in the future! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Walter Golden

Walter Golden

May 24, 2024

5  out of  5
rating by Walter Golden
"Nickolas Williams was awesome! He has been very responsive to my requests for an insurance quote, followup questions and actually purchasing a policy. He’s professional, knowledgeable and his competitive rates sealed the deal!"
We responded:
"Walter, I'm glad you had a fantastic experience with Nickolas! I'm pleased to hear he provided you with exceptional service throughout the process. We're grateful for your kind words and look forward to assisting you with all your insurance needs in the future! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Carlita

May 23, 2024

5  out of  5
rating by Carlita
"Nice understanding considerate and willing to work with with me and show me how to work a little bit of the computer I would recommend your company to other people in a flash thank you all for all your help that we're given to me thank you and God bless you all"
We responded:
"Carlita, we are pleased to have been able to assist you and provide guidance on using the computer. Your recommendation means a lot to us, and we are grateful for your kind words. Thank you for trusting us with your insurance needs! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Lea Anderson

May 18, 2024

5  out of  5
rating by Lea Anderson
"Great team of people! Both Kenzie who answered the phone and Nick, the agent who assisted me, were very friendly and helpful. Nick is also very responsive and easy to contact!"
We responded:
"Lea, we're thrilled you had a great experience with our team! We're pleased that Kenzie and Nick provided friendly and helpful service, making it easy for you to get in touch. Thank you for recognizing Nick's responsiveness and assistance! We're grateful for your positive feedback and look forward to assisting you further. Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"
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Shawna Ruiz

May 17, 2024

5  out of  5
rating by Shawna Ruiz
"Kelly was so helpful and was happy to answer any questions!!! Her knowledge and confidence reassured me I was making the right choice.Thank You Kelly"
We responded:
"Shawna, I'm thrilled you found Kelly's assistance helpful and reassuring! We're pleased to have provided you with knowledgeable and confident service! Thank you for choosing us for your insurance needs! Looking forward to assisting you further! - Rusty Fanning - State Farm Insurance Agent, Colorado Springs, CO"